Rental Policy

To rent a self-drive vehicle from Perfect Choice, the primary driver must:

• Be at least 21 years old.
• Have at least 1 year of driving experience with a valid driving licence.
• Hold a valid original driving licence appropriate for the vehicle category rented.
• Successfully complete our identity and document verification process.
• Provide accurate and genuine KYC information.
• Meet all applicable statutory legal requirements for driving in India.

Indian Customers

• Valid Driving Licence (Original).
• Valid government-issued ID proof such as Aadhaar Card or Passport.
• Any additional document reasonably required for verification.

Foreign Nationals

• Valid Passport.
• Valid International Driving Permit (IDP) / International Driving Licence.
• Visa or entry stamp.

NRIs (Non-Resident Indians)

• Valid Passport.
• Valid driving licence or International Driving Permit, as applicable.
• Indian contact details and overseas residence proof if requested.

* Vehicle handover takes place strictly after documents have been successfully verified.

Booking your car with Perfect Choice is structured in 6 simple steps:

1. A booking payment is required to block a vehicle for requested dates.
2. The exact booking amount required will be communicated at the time of inquiry.
3. The remaining rental balance is payable at the time of vehicle pickup.
4. A refundable security deposit of ₹5,000–₹10,000 (depending on vehicle class) is collected before handover.
5. Any extra charges incurred during the rental (e.g., extra km, tolls, fines) are settled at return.

We offer flexible self-drive rental durations tailored to your travel schedule:

• Short-term & daily rentals.
• Multi-day & weekend trips.
• Weekly travel packages.
• NRI long-stay & monthly rentals.

At the time of vehicle pickup:

1. Customer original documents are verified.
2. Applicable balance rental payment and refundable security deposit are collected.
3. Vehicle condition, existing scratches, fuel level, and odometer reading are recorded via photos/checklist.
4. The Customer receives the vehicle along with keys, registration copy, insurance, and toolkit.

The Customer is encouraged to inspect the vehicle thoroughly before driving away and promptly note any discrepancies.

The vehicle must be returned:

• At the agreed date, time, and location.
• With the same fuel level as recorded during handover.
• With all keys, documents, toolkit, and accessories intact.
• In reasonably clean condition, free of excessive interior stains or dirt.
• In substantially the same mechanical and physical condition as received, excluding normal wear and tear.

A refundable security deposit ranging between ₹5,000 and ₹10,000 is collected prior to handover.

The deposit may be adjusted against legitimate charges such as:

• Vehicle damage not covered by insurance.
• Missing tools or accessories.
• Excess interior deep-cleaning requirements.
• Fuel shortages upon return.
• Excess kilometres driven beyond the package limit.
• Traffic e-challans, tolls, or late-return charges.

Perfect Choice operates on a transparent Same-to-Same Fuel Policy.

If the vehicle is provided with half a tank, return it with approximately half a tank. If returned with less fuel, the differential fuel cost plus a nominal refueling service fee will be calculated at checkout. Customers must ensure only the specified fuel type (Petrol/Diesel) is used.

Every rental package includes a specified daily kilometre allowance communicated during booking.

Kilometres driven in excess of the agreed package limit will be billed at the standard excess per-kilometre rate clearly stated in your rental agreement.

An additional co-driver may be authorized upon prior document verification and meeting our age and driving experience criteria. Unauthorized persons are strictly forbidden from operating the vehicle.

Need the car for extra days? Extensions are welcome subject to fleet availability. Please inform our team well before your scheduled return time so we can extend your booking without scheduling conflicts.

Vehicles must be returned at the agreed time to avoid inconveniencing the next renter. Unannounced late returns may attract hourly delay charges or an additional day's rental charge.

Customers must drive prudently, obey all traffic speed limits, stick to paved motorable roads, and lock the vehicle securely when parked.

Our self-drive commercial rental cars are permitted for outstation journeys (e.g., Coorg, Udupi, Chikmagalur, Goa, Kerala, Bangalore). The Customer is responsible for all state border permits, tolls, FASTag charges, and parking fees incurred.

We provide seamless self-drive rentals for NRIs and international tourists visiting Coastal Karnataka. Original passport and International Driving Permit (IDP) or valid international licence are verified before handover.

Smoking and vaping inside the vehicle are strictly prohibited. A professional deep-cleaning and ozone sanitization fee will be levied if cigarette odors or burns are detected.

Pets are welcome upon prior notice, provided the vehicle is protected with seat covers and returned free of pet hair, odors, stains, or claw marks.

In case of breakdown or incident: ensure passenger safety first, and immediately call our 24/7 helpline at +91 91642 77477. Do not undertake unauthorized mechanic repairs without our prior approval.

Our fleet is covered under commercial rental insurance. In the event of an insured claim, the customer is liable only for the statutory policy deductible/excess, provided the incident did not involve reckless driving, unauthorized drivers, or prohibited usage.

The Customer is 100% responsible for all traffic fines, e-challans, speeding penalties, FASTag tolls, and parking charges incurred during their rental tenure.

Every rental undergoes a thorough pre-handover and post-return check:

Customers are expected to return the car in a reasonably clean condition. Severe interior mud, stains, food spills, or garbage accumulation requiring specialized detailing will be charged at actual cleaning rates.

The renter is responsible for car keys, documents, toolkit, and accessories provided. Loss or damage to original keys will be billed at actual manufacturer replacement and coding costs.

Please double-check all gloveboxes, door pockets, and boot spaces before handing over keys. Perfect Choice is not responsible for personal items left behind in vehicles.

Cancellations are governed by our Cancellation & Refund Policy and Terms & Conditions:

1. If the Renter wants to cancel the trip, he/she must notify the company within 30 minutes of booking the trip in order to be eligible for a refund. Otherwise no Refund will be applicable.
2. If the renter fails to show up even after 1 hour of the booking start time, the booking will be automatically cancelled and no refund will be issued. The Renter will have to choose any available vehicle instead of the booked one.

By taking possession of the vehicle, the Customer commits to lawful driving, taking good care of the vehicle, returning it on time, and adhering to our rental guidelines.

Perfect Choice reserves the right to decline or terminate a rental if verification fails, false documentation is presented, or the driver appears intoxicated, unsafe, or unfit to operate a vehicle.

By making payment, taking handover, or operating the vehicle, the Customer acknowledges having read, understood, and agreed to this Rental Policy and our Terms & Conditions.

For bookings, extensions, vehicle handover queries, or customer support: